Support
Something off with an order? Send us the order reference and we'll get straight onto it.
When am I charged?
We authorise the total when you confirm, then complete the charge only once the order is placed. If it can't be placed, the hold is released and you see nothing on your statement.
The total changed from what my friends saw.
Cart pricing depends on the delivery address, taxes and current restaurant pricing. We always show the exact figure we'll charge before you pay.
My quote expired.
Quotes are held for a limited window so pricing stays accurate. Nothing was charged — paste the link again for a fresh total.
Where is my tracking link?
It appears on your order page as soon as the restaurant confirms the order. Keep the private order link we gave you at checkout.